FAQ

1. What products do you sell in your shop? At our shop, we offer a wide range of building toys, including Lego, Playmobil, BlueBrixx, and other construction sets.

2. How are shipping fees determined? Shipping fees are automatically calculated at the time of purchase based on the destination and weight of the items in your order.

3. When can I expect my order to be shipped? We strive to ship all orders within 24-48 hours after the purchase has been made.

4. Do you offer returns? Yes, we accept returns, but only if the set has not arrived in the condition as described. Please contact us within [number] days of receiving your order to initiate a return process.

5. Are the shipments insured? Absolutely! All our shipments are sent with insurance to ensure the safety of your products during transit.

6. Do you offer international shipping? Yes, we ship worldwide! No matter where you are, we'll make sure your toys reach you promptly.

7. How can I contact customer support if I have any questions or concerns? If you have any inquiries or concerns, feel free to reach out to our friendly customer support team via [email/phone number].

8. Is there a warranty on your products? We stand behind the quality of our products. If you encounter any issues with your purchase, please contact us, and we'll be happy to assist you.

9. Do you offer gift wrapping services? Yes, we do! Let us know during checkout, and we'll make sure your order is beautifully wrapped for that special occasion.

10. Can I track my order? Absolutely! Once your order has been shipped, you will receive a tracking number via email so you can monitor its journey to your doorstep.

If you have any further questions or need assistance, don't hesitate to get in touch. Happy building!